If I am involved in an accident, who can tow my vehicle?

   - You have the right to choose any towing company you prefer. Simply inform the officer or directly call the towing company of your choice. You also have the right to decide where you want your vehicle towed.

 

How do I request a tow?

   - Ensure you are in a safe location. Clearly communicate your location to the dispatcher using addresses and landmarks. Provide details about your vehicle, including make, model, color, and any specific issues (e.g., no keys, missing wheel, inability to go in neutral).

 

 What information should I provide when requesting a tow? 

   - Be ready to share your location, vehicle type, the nature of the problem, and any specific instructions for the tow truck driver.

 

Are there any restrictions on towing certain vehicles?

   - Some vehicles, like all-wheel-drive and four-wheel-drive vehicles, may require special towing procedures. Inform the tow truck driver about your vehicle type.

 

Can my vehicle be towed safely if I don’t have my keys or my vehicle won’t go into neutral?

   - Yes, experienced tow operators can handle towing even if the vehicle won't go into neutral. Special equipment may be required for this.

 

What types of tow trucks are there?

   - Different tow trucks are used for various situations. Common types include flatbed tow trucks, hook and chain tow trucks, and wheel-lift tow trucks.

 

Which type of tow truck should I request - a flatbed or a wheel lift?

   - The choice depends on your vehicle's problem and type. In most cases, a flatbed is recommended, but a wheel lift is also a safe and effective option.

 

How much does towing cost?

   - Towing costs vary based on factors like distance, vehicle type, and the towing company. Some insurance policies may cover towing expenses.